FAQ

How is the merch produced?

Our merch is all sustainably and ethically produced in the EU and designed right here in Berlin. You can learn more about the production process here


How is the GTF merch sustainable?

The GTF merch is made from organic and recycled materials and produced in small quantities to avoid waste. Learn more about the sustainability of our merch here.


Which sizes are available?

Our clothing is available in sizes S-XL and is all unisex.The socks come in sizes 36-40 and 41-45 and the hats are one-size-fits-all


What size should I get? 

You can find the measurements of the hoodies here and the t-shirts here - use these to calculate the best size for you!


To which countries do you deliver? 

At the moment we only ship within Germany and the countries in the EU. We hope to expand our shipping destinations in the near future. 


How much does shipping cost?

Standard shipping costs start at €4.50 including VAT within Germany. You can find out more here.


When will my merch arrive?

Delivery usually takes 1-3 working days within Germany. You can find out more here.


Can I return the merch I ordered?

You have 14 days after receiving your item to request a return. You can find out more here.


Which payment methods are available? 

Secure payment can be made via Shopify Payments including American Express, Mastercard, Visa, Maestro, Apple Pay, Google Pay, Shop Pay and Sofort.


Where can I find more information about GTF? 

Learn more about GREENTECH FESTIVAL on our website and make sure to secure your free GTF 2020 digital pass here. 


If you have any further question, please contact us here.